Frequently Asked Questions
How do I choose the right class level?Copy link
If you’ve never touched a wheel or clay, start with Beginner Wheel or Handbuilding Essentials. Intermediate is for those comfortable centering or building with steady joins. Advanced focuses on refinement and complex forms.
What should I wear and bring?Copy link
Wear comfortable clothes you don’t mind getting clay on. Closed-toe shoes are required. We provide aprons and towels; bring a notebook for glaze notes.
How do kiln firings work?Copy link
We bisque fire early week and glaze fire later in the week. Pieces typically return within 10–14 days. We’ll notify you when they’re ready for pickup.
What is the cancellation and refund policy?Copy link
Cancel 7+ days before your start for a full refund or credit. Within 7 days, we offer 50% credit. No-shows are not eligible for refunds. If we cancel, you’ll receive a full refund or reschedule option.
Is there an age limit for classes?Copy link
Adult classes are 16+. We run Kids Clay for ages 8–12 with parent or guardian consent.
Do you offer private workshops or team events?Copy link
Yes. We tailor sessions for groups, teams, and celebrations. Contact us with your date range and headcount.
Are materials and tools included in class fees?Copy link
Most classes include clay, tool use, and standard glazes. Specialty materials may carry a small additional fee, clearly listed in the catalog.
Is the studio accessible?Copy link
Our studio entrance is step-free and we have adjustable-height worktables. Let us know if you need specific accommodations.
Can I make food-safe ware?Copy link
Yes, when using approved clay bodies and glazes fired to the recommended temperature. We’ll guide you on best practices for food safety.