Privacy Policy

1. Scope

This Privacy Policy explains how Vivid Brook Clay Studio (“we,” “our,” or “us”) processes personal information when you visit vividbrook.site, contact us, or book classes. By using our services, you consent to this Policy.

2. Data We Collect

• Account and booking data: name, email, phone number, selected classes, and transaction totals (no full payment card numbers stored).
• Communications: messages you send via our forms or email.
• Device and usage: browser type, pages viewed, and basic diagnostics for site reliability.
• Cookies: preferences such as theme, cookie consent, items saved in Fallows and Cart.

3. How We Use Data

• Provide and improve classes, scheduling, and customer support.
• Process orders placed through our catalog (handled via demo cart—no live payment processing).
• Send essential service communications (e.g., schedule changes).
• Maintain site security and prevent fraud or abuse.

4. Sharing

We do not sell personal data. We may share limited information with service providers that support our operations (e.g., email systems), bound by confidentiality and data protection agreements, or when required by law.

5. Cookies

We use strictly necessary and preference cookies to remember your theme, cookie choice, and selections in Fallows and Cart. You can deny non-essential cookies via our banner. For instructions on browser-level controls, see your browser’s help documentation.

6. Security

We use reasonable technical and organizational measures to protect data, including HTTPS in production and restricted access to administrative tools. No method is 100% secure; please contact us if you suspect unauthorized activity.

7. Retention

We retain personal information only as long as necessary to fulfill the purposes described here, comply with legal obligations, resolve disputes, and enforce agreements. Local data in your browser (Fallows, Cart, theme) remains until you clear it.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, or restriction of your personal information. To exercise these rights, email us at [email protected].

9. Children

We offer supervised kids’ classes. We collect a parent or guardian’s contact information for such bookings. We do not knowingly collect personal information from children without consent.

10. Contact

Questions or requests? Email [email protected] or call +1 (415) 555-0138.